elo Touch

Elo Touch Solutions is a global leader and Spencer Technologies partner in touchscreen technology, providing innovative solutions for the retail and hospitality sectors. These sectors require interactive and reliable technology to deliver efficient customer service and streamline operational processes. Elo’s versatile touchscreens and interactive displays are key components of the modern business environment, enhancing customer experience and operational efficiency.

Elo Touch Solutions in Retail

In the retail industry, Elo Touch Solutions offer a wide range of devices designed to optimise both front-end and back-end operations. Their products include point-of-sale (POS) systems, self-service kiosks, interactive digital signage, and handheld devices.

1. Point-of-Sale Systems: Elo’s touchscreens are widely integrated into POS systems, providing a seamless and intuitive interface for cashiers. Their durable screens withstand high-traffic environments and are available in a variety of sizes and mounting options, making them ideal for retail settings. The responsive touch technology ensures fast, accurate input, speeding up the checkout process and reducing queues.

2. Self-Service Kiosks: As customer preferences shift towards contactless and self-service options, Elo’s touchscreen kiosks have become a valuable asset in retail stores. These kiosks allow customers to browse products, check prices, and place orders independently, enhancing the shopping experience while freeing up staff to focus on other tasks. Retailers can also customise these kiosks to include loyalty programs, targeted advertising, and promotional offers, creating a personalised shopping journey.

3. Interactive Digital Signage: Elo’s interactive signage solutions enable retailers to engage with customers in dynamic and immersive ways. Digital displays can be used for advertising, product information, and wayfinding within stores. This interactive signage allows customers to explore products in greater detail, offering retailers an opportunity to increase sales through upselling and cross-selling.

4. Handheld Devices: Elo’s portable touchscreens are used by sales associates to assist customers with inventory checks, product information, and mobile payments, creating a streamlined, in-store shopping experience. These devices improve staff efficiency and enable faster, more personalised service.

Elo Touch Solutions in Hospitality

In the hospitality industry, Elo’s touch solutions are used in a variety of applications, from hotel check-ins to restaurant order processing. Elo’s durable and versatile touchscreens help streamline operations, enhance guest satisfaction, and reduce wait times.

1. Self-Check-In and Check-Out Kiosks: Hotels and resorts utilise Elo’s kiosks for guest check-in and check-out processes, enabling guests to skip the front desk. These kiosks help minimise human interaction, which is increasingly important in the post-pandemic era, while also speeding up service delivery.

2. Interactive Menus and Ordering Systems: In restaurants, Elo’s touchscreens are implemented in self-service kiosks, where customers can browse menus, customize orders, and make payments. These systems improve accuracy and speed in order processing, reduce labor costs, and enhance the dining experience by offering customers more control over their orders.

3. Entertainment and Room Control: In hotel rooms, Elo’s touchscreens can be used as a control panel for lighting, temperature, and entertainment systems. Guests can interact with their environment easily, creating a personalised experience during their stay.

We cover a full lifecycle offering.

Consulting, Survey & design.

Procurement, staging and storing.

Installation & migration.

Testing and training.

Remote and site support.

Health checks.